At AquaZappy, we are committed to delivering your order safely and efficiently. Please read our shipping policy below before placing your order.
Order Processing Time
All orders are usually processed within 2–3 business days after payment is confirmed.
During peak seasons, holidays, or promotional periods, processing times may be slightly longer. Once your order has been processed and shipped, you will receive a shipping confirmation email if tracking is available.
Shipping Time
We support worldwide shipping.
Estimated delivery time is usually around 10 business days after the order has been shipped.
Please note that shipping times may vary depending on your country, local customs clearance, weather conditions, public holidays, or unexpected logistics delays.
Shipping Destinations
We currently ship to most countries and regions worldwide.
If your location is not supported during checkout, please contact us and we will check whether delivery is available to your area.
Shipping Fees
Shipping fees, if applicable, will be calculated and displayed at checkout before you complete your order.
From time to time, we may offer free shipping promotions.
Tracking Information
Once your order has been shipped, tracking information may be sent to the email address used at checkout.
Please allow some time for the tracking information to update after the package has been handed over to the carrier.
Customs, Duties, and Taxes
International orders may be subject to customs duties, import taxes, or other fees depending on your country’s regulations.
These charges are the responsibility of the customer and are not included in the product price or shipping fee unless clearly stated at checkout.
Delayed or Lost Packages
If your order has not arrived within the estimated delivery time, please contact us with your order number.
We will help check the shipping status and work with the carrier whenever possible.
Incorrect Shipping Address
Please make sure your shipping address is correct before placing an order.
AquaZing is not responsible for delays or failed deliveries caused by incorrect or incomplete shipping information provided by the customer.
Contact Us
If you have any questions about shipping, please contact us at:
Email: support@aquazappy.com